imo biggest problem with the independent argument is Uber and Lyft actively penalizes you as a driver if you decline unprofitable trips. Also I believe Lyft (unsure about Uber) even stopped showing you how much you make per trip and instead just rolls it into one summary, presumably to make it harder for you to do the cost/benefit of deciding whether a trip is worth doing.
that sort of big brother behavior is the antithesis of independence and throws out any argument that Uber is somehow just providing drivers with lead gen software like they’re Salesforce or something
yeah it feels like a few product level changes could easily swing the argument back in their favor - but I guess the risk has always been the impact to the efficiency of the marketplace and overall customer experience.
that sort of big brother behavior is the antithesis of independence and throws out any argument that Uber is somehow just providing drivers with lead gen software like they’re Salesforce or something