My sense is that lots of divided people (mainly fringe) have basically been silenced for years. Twitter has made it possible for those people to have a voice and more problematic made it super easy for malicious actors to mimic those people's ideas to make the situation worse than it really is.
My (probably unpopular) opinion is that they simply shouldn't have a voice. Twitter is bad for society period.
I feel similarly. Liberal ideals would say that everyone having a global voice is a good thing, but we haven't really seen things play out that way since social media became so dominant. At least not in the US.
Though it doesn't help, of course, that TwitFaceTube are designed to maximize engagement at the expense of everything else, which encourages inflammatory content. Maybe if they didn't, we wouldn't have this problem.
My (probably unpopular) opinion is that they simply shouldn't have a voice. Twitter is bad for society period.