Why is this Airbnb's fault? I just finished traveling Europe while using Airbnb and never had a problem. Why? I message at least 5-10 people, and I talked all first through the message function, making sure they're not insane (the fact they're charging you extra was a good warning sign there). If the person acted shady/mean/impatient/etc, I simply removed that place from my choices.
The one time I had an issue (one cancelled on me less than a week before arriving), Airbnb gave me a $50 certificate as apology and helped me rebook a new place pronto.
Yeah, there are weird people on there, but it's easy to weed them out.
I would definitely report the person to Airbnb, since they're charging extra (which is against the rules).
I'm not saying it's AirBnB's fault, but it's definitely an issue they'll need to constantly address as they grow.
I did report them but the you bring up a good point about charging extra deposit fees. As a new user, I have no idea that such practices are against the rules ... so it didn't really raise a flag for me.
It is not Airbnb's fault, but he is just pointing out that the growth of the service will bring more shady people and currently there is no easy way to weed out those shady people.
The one time I had an issue (one cancelled on me less than a week before arriving), Airbnb gave me a $50 certificate as apology and helped me rebook a new place pronto.
Yeah, there are weird people on there, but it's easy to weed them out.
I would definitely report the person to Airbnb, since they're charging extra (which is against the rules).