> 1,000 people, including contractors outside the company, is not a "limited group of trained and vetted employees." It's news because they misled people about their security, again.
I don't think this is misleading at all. Your bank probably has thousands of people who can get equivalent access to your account, and they serve a lot less people than Twitter, and mostly during business hours, in one language, in one country.
1000 people in total when they have to have some available 24/7 isn't many.
Say 200 of them are individual technical staff with access for specific debugging purposes. Then it's only 200 people per 8 hour shift.
There's probably requirements for specific language support too, which increases the head count. There was a period of time some years ago when Twitter's peak usage was from Japan, in Japanese hours, in Japanese language.
I don't think this is misleading at all. Your bank probably has thousands of people who can get equivalent access to your account, and they serve a lot less people than Twitter, and mostly during business hours, in one language, in one country.
1000 people in total when they have to have some available 24/7 isn't many.
Say 200 of them are individual technical staff with access for specific debugging purposes. Then it's only 200 people per 8 hour shift.
There's probably requirements for specific language support too, which increases the head count. There was a period of time some years ago when Twitter's peak usage was from Japan, in Japanese hours, in Japanese language.