Thanks. This makes a lot of sense. Hopefully they will go for it. Next time I'm down in the Bay Area I will definitely try converting them and it sounds like it might be the best solution for me to be able to remotely assist with their computing needs. With the aging demographic in this country, I'd imagine there is some real opportunity for someone to create more tools to help those of us looking for solutions to help our parents navigate their safe computing / IT needs remotely.