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Are you paying with cash? Is this for a delivery or pick up?

I am confused as to how they are getting the money from you.




Pick up. Probably less than 5% of restaurants do delivery. If you count chains as one restaurant, then probably less than 1% of restaurants do delivery.

I, um, take it you don't do this often :-)


I order food 2-3 nights a week, mostly using Grubhub and DoorDash. I occasionally order from some restaurants that aren't on those platforms, too.

They all do delivery, and I pay online.


Most Grubhub and Doordash restaurants don't do delivery.

When I say "they don't do delivery", I mean the restaurant doesn't do delivery. DD or GH provide the service to you. But if you call the restaurant directly, they'll tell you they don't do it on their own.

Which was the context of this conversation ("Why don't people directly call the restaurants instead of using GH?").


I try not to use those services too often. I don't agree with their dishonest pricing and predatory business practices. As another commenter mentioned, those restaurants don't do delivery -- your postmate or whatever is working for postmates, not the restaurant.

I've been doing a lot of takeout as most days its my only trip out of the house


I am stuck at home with young children, and I don't feel comfortable bringing them out at this time.


Credit card, I pay when I pick the food up?


What does the restaurant do if you or other people ordering over the phone don’t show up to pay?


Eat the loss, I guess. Not sure what they could do besides asking for card over the phone (of which I am glad they dont)

It must not be a problem because nobody asks me for payment info over the phone, whether its my first or 50th order to them


> Not sure what they could do besides asking for card over the phone

They could use a website or an app and accept secure payments there - that was the whole point of this thread from the start.


My whole point is not everything needs an app. Phoning in to-go orders is one of those things that I would rather interact with a human with. There are too many ways automated ordering goes wrong and exactly 0 ways to fix it.


Same thing pizza places have done before apps: call back the number to remind them, and if they still don’t come, just eat the cost (and possible the food too).




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