A bit surprised by the amount of negative comments about the company in here, so I feel that I have to offer a different perspective: I ordered a 14" fanless linux laptop from them about one year ago and that's one of the best laptop I ever owned.
It's fast, has a great mate screen of the right proportion, decent backlit keyboard with no crazy layout (which has become rare recently), better than average trackpad (although nothing like that of a Mac), good battery. Of course being fanless it is also 100% silent. And it runs Linux flawlessly (I've run debian and nixos on it).
Only downsides I can think of are the specific charger cord (as opposed to USB) and its large-ish besel which makes it a bit too large for comfortable use in planes or trains.
I also interacted with support at the time because I had not heard from UPS and I remember them as quite quick to answer and friendly.
Overall, I'm afraid this thread might leave readers with an unfair impression on the company. Maybe not all of their laptop have the same quality? Mine is actually a Clevo, branded as "infinitybook 14".
Only downsides I can think of are the specific charger cord (as opposed to USB) and its large-ish besel which makes it a bit too large for comfortable use in planes or trains.
I also interacted with support at the time because I had not heard from UPS and I remember them as quite quick to answer and friendly.
Overall, I'm afraid this thread might leave readers with an unfair impression on the company. Maybe not all of their laptop have the same quality? Mine is actually a Clevo, branded as "infinitybook 14".