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ChowNow charges a fixed fee (not sure what it is, I read somewhere that it's between $99-$150/month). For deliveries, I believe they outsource.

Wix Restaurants is a fixed fee too -- but it's more like an augmentation to an existing Wix website I believe. They don't own a delivery fleet, so the restaurant has to hire its own drivers (which high-volume restaurants are not averse to doing). I tried ordering from a Wix restaurant last week and the process was seamless.

All I (and I believe most users) really want is for a restaurant to have an online-ordering system. We don't necessarily care for delivery apps, but what a delivery app offers is a seamless checkout experience.

See, I've never liked calling restaurants. It's annoying to call restaurants during the dinner rush, be put on hold, be treated curtly because the staff is struggling to keep up, and having to repeat your order several times over the din makes for an awful experience for complex orders.

Side note: I've recently started hanging out at the r/restaurantowners subreddit[1] to overhear what restauranteurs are thinking. Could be good to hang out there to collect data points before embarking on a new venture.

Seems like Toast is a popular restaurant POS that has online-ordering features [2], which could be another commission-free route for restaurants.

[1] https://www.reddit.com/r/restaurantowners/

[2] https://pos.toasttab.com/products/online-ordering




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