This hasn't helped. There's no way I could recommend Riot to anybody but my most techy friends. As soon as we get the message to "Re-request encryption keys from your other devices" they would be done with it. This is still a problem within the last 2 weeks.
well, if you’re seeing undecryptable messages at this point then it’s a bug. please submit bug reports from both sender and receiver so we can jump on it; we are triaging and chasing down each & all to avoid precisely this.