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Hmm you didn't like Apple's service?

I bought a Macbook with Applecare. I had a problem with it and brought it to an Apple store. My data was backed up to the cloud so I had no issue surrendering it. I walked out with a brand new-in-box Macbook in less than an hour.

Waiting a few days for it to be serviced seems like it would be a much worse experience...




According to MacRumors there are only apple stores in 24 countries. Working with independent distributors does tend to increase availability of products and services in smaller markets, such as small countries, because the market is "worth it" to resellers located in those countries while largely ignored by the manufacturer.


I can't say as I've never owned an Apple product, but while I generally disagree with the way Apple's repairs work (see Luis Rossman), that was not the point of my comment.

The point was, that Apple didn't care about our country as there are only 2M or so of us and so we couldn't even get any apple products for many years, while every other manufacturer that used the distributor model was already here.

The point about repairs maybe doesn't apply to Apple (I don't know how they do things around here), but my OnePlus phone, for example, which is sold directly by OnePlus would have to get shipped off to by repaired, possibly at my expense, and I'd have to wait weeks to get it back. Same (to some extent) with anything I buy from Amazon - they're not present in the country so they don't have to abide by the warranty and repair laws as strictly.




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