No, the service advisor, who is not the same person as the mechanic, is on commission. I thought this person was just like a receptionist/clerk, but it is actually a sales job, at least at a manufacturer branded dealer in my area.
One reason I didn't realize this is because I used to drive a pretty mundane vehicle under warranty, so they never recommended anything grossly unnecessary.
One reason I didn't realize this is because I used to drive a pretty mundane vehicle under warranty, so they never recommended anything grossly unnecessary.