However, if you are ordering a premium product, ring them and do an assisted sale. This works particularly well if there is something you are unsure of.
For example, when buying a TV I was asking about a dumb panel with the latest and greatest display technology in a particularly small bezelless format. They couldn't do it (which I already knew) but sold me the smart and slightly larger TV for nearly half its official price with a "free" 5y rtm warranty. Pretty much the same price as I'd pay elsewhere for an "inferior" panel.
And slightly more recently I purchased a new laptop. The price was the same as everywhere else (£2k) but I got a fancy tilt/rotate stylus, 3y care, expediated delivery, and a windows home -> pro upgrade code (it was weird it didn't have it as default tbh) all for free.
Notably I'm not asking for the discounts and extras, I'm asking normal sales questions as though I wasn't able to read the manuals online.
On the other hand, there are plenty of things I rang up about and didn't purchase because it was better elsewhere. On the whole they seem to have been more mid to bottom range items, but I don't really know the internals of these companies.
For example, when buying a TV I was asking about a dumb panel with the latest and greatest display technology in a particularly small bezelless format. They couldn't do it (which I already knew) but sold me the smart and slightly larger TV for nearly half its official price with a "free" 5y rtm warranty. Pretty much the same price as I'd pay elsewhere for an "inferior" panel.
And slightly more recently I purchased a new laptop. The price was the same as everywhere else (£2k) but I got a fancy tilt/rotate stylus, 3y care, expediated delivery, and a windows home -> pro upgrade code (it was weird it didn't have it as default tbh) all for free.
Notably I'm not asking for the discounts and extras, I'm asking normal sales questions as though I wasn't able to read the manuals online.
On the other hand, there are plenty of things I rang up about and didn't purchase because it was better elsewhere. On the whole they seem to have been more mid to bottom range items, but I don't really know the internals of these companies.