> Are you saying that all forms of concentrated power are bad, or that the only good kind of concentrated power is the kind that owns all the weapons?
I think the claim is that democracy means "the people" are in charge in some sense.
Of course, it's always been my experience that Starbucks has much better customer service than the DMV, so I'm not sure exactly how much that matters; it's not just that the people are nicer - the company actually cares somewhat about my opinions.
Don't mistake the facade of customer courtesy for actual leverage or an equal power dynamic. Starbucks doesn't care at all about your opinions. You actually likely have more influence over the running of your own local government than your local franchise coffee shop.
