There are retailers in other countries and payment terminals that have implemented the self-checkout to be very close to "just walk out".
- no item weight confirmation
- no steps in-between trying to sell me things
- no annoying voice overs
- decent UX (navigation) for the 99% case
Here is how I pay in those stores:
- scan my item(s) placing them directly in my bag: taking ~1s per item
- navigate through 3 screens by hammering the [Next] button that is in the same spot on all these screens: takes less than 1s
- pay contactless with my creditcard: takes less than 1s
- no item weight confirmation - no steps in-between trying to sell me things - no annoying voice overs - decent UX (navigation) for the 99% case
Here is how I pay in those stores: - scan my item(s) placing them directly in my bag: taking ~1s per item - navigate through 3 screens by hammering the [Next] button that is in the same spot on all these screens: takes less than 1s - pay contactless with my creditcard: takes less than 1s
The US screwed up each of those 3 steps.