>>I don't understand why anyone still buys anything at Amazon. Their Fulfilled-by-Amazon (FBA) idea was quite a game changer, but the implementation with the inventory co-mingling is something that I'd much rather stay away from as a consumer.
As far as I know it doesn't happen in the UK at all. I have placed 200+ orders with Amazon in last year alone and haven't had any issues except for a couple deliveries which were a day late(Amazon extended my prime by a month each time). 99% of my deliveries arrive in 1 day as promised. They have exemplary customer service as well. In a way, I don't understand why you'd buy from anyone else but amazon :P
On a counter point, I regularly order from smaller shops because they offer the same service (next day delivery for 99% of orders) for a lower price (usually about 5-20€ per item). Amazon is quite pricey for some product categories.
I wonder if this knock-off problem I keep reading about is something specific to the US. I've ordered ~200 things over the last 3 years from Amazon, and I've never received a knock-off either. I've never even heard of that happening outside of internet comments. Plus sending things back to Amazon is usually fairly trivial.
No, not US specific. I see some of sellers in my country includes stickers or keychains just to change ASIN.
One aspect is that not everything has counterfeit counterparts, e.g. there is no counter-counterfeit to, specific counterfeits, products that require exotic parts, or foods.
I’ve never seen a 4-cell(Lipo) knockoff battery for Lenovo X200 and I know the reason is because it is not easily possible to source appropriate components.
So there could be specific usage model for Amazon of a person that could completely avoid receiving unexpected items.
Just to add one more data point, I received a fake i7-8700k from Amazon UK, in addition to a couple other fake items over the years. Amazon is my last choice nowadays.
In case anyone's wondering, the fake i7 was some sort of Celeron with an i7 sticker on top - the real one is engraved/printed and has a different shape.
As far as I know it doesn't happen in the UK at all. I have placed 200+ orders with Amazon in last year alone and haven't had any issues except for a couple deliveries which were a day late(Amazon extended my prime by a month each time). 99% of my deliveries arrive in 1 day as promised. They have exemplary customer service as well. In a way, I don't understand why you'd buy from anyone else but amazon :P