I agree that they should have the ability to choose who uses their service and who doesn't.
it just seems like a really weird decision - the benefits of removing people who are currently incarcerated seem minimal compared to the risk of mistakenly flagging somebody.
When a service is getting to the point of universal usage, where you can't even keep contact with your friends without it, it gets close to being a right. What if you get innocently banned and all your friends are only contactable over facebook? You can't even book a time with the hairdresser because the only contact way they use is facebook?
Even if you never mistakenly flag somebody, there's still the developer cost to create the feature and maintain it. There's the cost of slower development whenever this feature interferes with another feature. And assuming it's not 100% automated (which it sounds like it's not because it sounds like both police and Callum were asked to submit papers), there's the cost of humans to manually respond to submissions.
it just seems like a really weird decision - the benefits of removing people who are currently incarcerated seem minimal compared to the risk of mistakenly flagging somebody.