I'm sure both sides are being childish here. Users thinking they can abuse a dev because they know better, and devs deciding they'd rather take their ball and go home. No one looks good at the end of this situation.
Taking the ball home when other kids abuse or bully you is correct action.
That is actually one of the things we teach the kids who are in these situations to do. It is ok to have a boundary, it is ok to leave the situation and it is ok to stand your ground. You don't ask for abuser validation nor permission.
