I had to read this as part of my Rhetoric class my freshman year of college. I hated just about every minute of it, very hard to absorb, more than a big long winded in places. It also didn't help that my TA for the class was convinced that the book was written about him (not really, but every other class was a discussion about how what was happening in the book was related to his life.) However, attempting to deal with, understand, classify, define "quality" is one of the few explicit activities I did for a college class that I spend any time reflecting on today.