>However, Apple has demonstrated their inability to be reliable. I bought my MBP in January of this year (2019) and tomorrow I’ll pick it up from its 3rd repair.
Well, I've had 5 or so MBs and MBPs since 2003 and hardly ever needed a repair (I had to repair an iMac once). So what happened to one machine, which could have been part of a faulty production run is not necessarily indicative.
In general, the fact the MBPs have higher satisfaction rates, and command higher second-hand prices and maintain them longer should be an indicator that (again, in general) they are more reliable rather than less.
That said, if they do fail (which they still can), Apple is hardly the faster company to give you a replacement machine, or to fix your old one. And in countries without official Apple Stores even more so.
I don't think OP is referring to Apple's permanent inability to be reliable, but rather the current MBP series. That keyboard is atrocious, and there is no alternative to it. Maybe the 2020 MBP design refresh will fix the issues, but there could also be another set of issues that emerge after a few months. Apple has broken their user's trust.
>but rather the current MBP series. That keyboard is atrocious, and there is no alternative to it.
To that I agree. I simply resorted to using an external keyboard with the laptop 90% of the time (at home or at work) -- until I can upgrade in 1-2 years in a new model with hopefully improved keyboard.
Well, I've had 5 or so MBs and MBPs since 2003 and hardly ever needed a repair (I had to repair an iMac once). So what happened to one machine, which could have been part of a faulty production run is not necessarily indicative.
In general, the fact the MBPs have higher satisfaction rates, and command higher second-hand prices and maintain them longer should be an indicator that (again, in general) they are more reliable rather than less.
That said, if they do fail (which they still can), Apple is hardly the faster company to give you a replacement machine, or to fix your old one. And in countries without official Apple Stores even more so.