I would keep USAA, I've always had good experiences with them. They've even implemented a suggestion I had into their app (talked with customer service who said they would forward it to the appropriate team).
Also one time when I had an issue with MobileDeposit, the first person I spoke with immediately forwarded me to the right person who could see the image of the check I tried to submit and suggested I turn the check upside down and take the picture (that worked btw, the routing and account numbers were printed on the page border).
They also had Coinbase integration for several years now (fwiw).
USBank is awful, dump that shit. I don't have any quelms with USAA, but I happened to luck into their 2.5% everything credit card while it was still being offered and will stick with them as long as they don't discontinue that.
I have them for my business account because I couldn’t find anything better for a small business. The experience sucked from day one going to the branch but at this point I don’t want to waste time setting up an account elsewhere. I also receive wire transfers for most of my consulting work so going back and bothering all my customers to change routing numbers is a burden I don’t want to put on them unnecessarily.
