Transparency is hard for some reason at large companies. I think it's a mixture of wanting to maintain an image, plus complexity of systems that don't always make it easy to get information to end-users about issues.
For your Drive FS issue, I assume you're on Windows? I have no clue if this is backend or client, but watch for a new version: https://support.google.com/a/answer/7577057
Maybe that will fix your issues. I'm not sure how to check your Drive FS client version sadly.
> For your Drive FS issue, I assume you're on Windows? I have no clue if this is backend or client, but watch for a new version: https://support.google.com/a/answer/7577057 Maybe that will fix your issues.
Thank you. Yes, they're Windows clients. We've tried downloading the latest version (as of yesterday) on completely new Windows 7 and 10 machines on a completely separate network and still have the same issue for the same 3 users every time. The other users don't have any problem with File Stream. We've checked and rechecked all of the settings available to us via the G Suite Admin Dashboard.
For your Drive FS issue, I assume you're on Windows? I have no clue if this is backend or client, but watch for a new version: https://support.google.com/a/answer/7577057 Maybe that will fix your issues. I'm not sure how to check your Drive FS client version sadly.