I think you're missing the point I'm making. Sure that team has a lot of experience running one of the biggest shows of all time, but they're toxic to lots of people who watch TV right now.
It was a bad PR move, and it makes it easier for spiteful fans to cancel their subscriptions. Normally just one of these things wouldn't be a big deal, but it seems like netflix has had a bunch of these "a bunch of your customers are so mad that they're leaving" events back to back.
No, I think you are the one who is missing the point. This deal a bet on D&D's ability to produce a hit show. Whatever "bad PR" you think this is getting is completely insignificant compared to what Netflix stands to gain from this.
Other than that, I think you are vastly overestimating the number of people who respond negatively to this, their actual responses, and their overall impact on Netflix' bottom line. The main risk here for Netflix is that D&D will produce a bad show, not that a bunch of teenagers from r/gameofthrones will cancel their subscription.
It was a bad PR move, and it makes it easier for spiteful fans to cancel their subscriptions. Normally just one of these things wouldn't be a big deal, but it seems like netflix has had a bunch of these "a bunch of your customers are so mad that they're leaving" events back to back.