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If there were any I would list - and I learned these early on (long before I even started my career) - it would be these (and they apply in general, not just the workplace):

1. Taking responsibility for one's mistakes.

2. Knowing how to actually apologize for a mistake, and when to do so.

3. Actually learning and improving from those mistakes.

The ability to say "That was my fault, I apologize for it, and I will correct it and make sure it doesn't happen again" is something that is seemingly lost on a lot of people.

Instead, most will tend to deny responsibility, deflect blame, put it on someone else, argue that other's do the same thing so why can't they, and more.

It's a child's strategy, and is very transparent to the adults in the room. It is also maddening to see people, especially those in positions of power who should set a better example, get away with it on a daily, if not hourly basis.




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