Do non-technical users typically do a lot of actual work on their mobile devices? Ask a developer to write a full software suite on a phone and you'll get basically the same response that you're describing, just from the other direction. This analogy just doesn't work because it's simply the statement that people who don't know how to do X will struggle to do X.
>Do non-technical users typically do a lot of actual work on their mobile devices?
What does it has to with anything ? the discussion is about desktop UI.
And non technical users are a large chunk of people doing work with computers .. devs are a minority. I am not sure why I need to mention this point, but looks like that's where we are.
> it's simply the statement that people who don't know how to do X will struggle to do
That's a tautology .. if the only test for an UI is whether it is usable with step by step instruction, there is no distinction between e.g. MSDOS and Windows 10.
Do non-technical users typically do a lot of actual work on their mobile devices? Ask a developer to write a full software suite on a phone and you'll get basically the same response that you're describing, just from the other direction. This analogy just doesn't work because it's simply the statement that people who don't know how to do X will struggle to do X.