Yeah, I had the same issue, with the same name on the account. Somebody I know also had this issue, and after a few rounds of back and forth with support they managed to get the bogus account deleted, and I think their plan was to then create a new account. I was going to try logging in with my Google Account (which is the same email) but who knows if that will work or not. I think it is easier to just wait a year for exclusivity to expire. There's plenty of games out there to play.
I just discovered that I am effected by this. I might have been interested in checking out epic games store. I am utterly disinterested in uploading a passport/id or other personal data to prove I'm not from Thailand.
Seeing as the accounts seem to share the same fake name. Ican Icanaw I suggest purging all such accounts and making people actually confirm email addresses before using them as identifiers like adults.
This is a junior high level mistake. So basic and so bad I no longer think anyone should trust Epic to have access to credit card info.
Yeah I like competition in the market and would like to help Epic out but the way they're handling this is so poor.
Satisfactory is the game I wanted to buy but it's not worth it for me to send a photo of my passport to anyone. They fail to validate email addresses then I'm supposed to trust them with data that identifies me and could be used to steal my identity, no thanks.
