If you visit the page you can see the experience is less than awesome. You typically need to book your trip a day or more in advance . Considering how expensive paratransit can be for a municipality, I imagine they could see using Uber, even if only for dispatch) as a potential big win in both overall user experience and cost savings.
> increase efficiency
Many muncipalities prefer to do as much in the private sector as possible. Handing ticketing and payment over to 3rd party providers has the potential for cost saving if Uber and other services can do it for less money.
Edit: I should add that I'm not writing this as something I think will end up being true as much as I'm clarifying the corporate speak that Uber is sending out for other decision makers in other municipalities.
People with disabilities(especially electric wheelchairs).
Uber currently has a service in some markets: https://www.uber.com/ride/uberwav/
Many people with disabilities depend on municipal "paratransit". For example this is for Denver http://www.rtd-denver.com/accessARide.shtml
If you visit the page you can see the experience is less than awesome. You typically need to book your trip a day or more in advance . Considering how expensive paratransit can be for a municipality, I imagine they could see using Uber, even if only for dispatch) as a potential big win in both overall user experience and cost savings.
> increase efficiency
Many muncipalities prefer to do as much in the private sector as possible. Handing ticketing and payment over to 3rd party providers has the potential for cost saving if Uber and other services can do it for less money.
Edit: I should add that I'm not writing this as something I think will end up being true as much as I'm clarifying the corporate speak that Uber is sending out for other decision makers in other municipalities.