What countries have widespread online grocery shopping? I've seen it advertised a bit in the US (more and more recently), but haven't seen it gain a strong foothold yet. I've had some friends that used Amazon Fresh. I've used it once or twice, but wasn't confident it was price competitive and also didn't want to wait the day or two when I could just pick it up for dinner tonight. For me it's just an expectation and familiarity thing (I get confused about all the Amazon services and forget that most of them exist).
I've heard some people talk about why grocery delivery "won't work" in the US. There's a huge last-mile problem. For the first few years, Blue Apron was northern east-coast, then west-coast only. It took awhile to get most states covered. Another argument I've heard is that people like to pick their food. They're worried they'll get stuck with blemished/bruised food.
Online grocery delivery is fairly widespread in the US at least in the general vicinity of urban areas. I've had Peapod available for over ten years in the Northeast even though I'm far enough out of Boston that I don't get most of the delivery service things.
However, the only time I've used it was when I had a broken foot and, while I could drive to the store or pick up one or two things, doing a grocery shopping was difficult.
At least at the time, they'd invariably be out of something I needed for a recipe and/or they'd make substitutions that weren't really what I would have wanted. Quality was "OK." Normally, it's not a big deal for me to go to the store and I just didn't love the service in general.
In UK all the big chains give you the option for online delivery.
The quality is not a problem and it’s fairly easy to switch to a competitor in case it is.
Edit:
Ah Amazon fresh is simply not working as a food delivery service.
They handle the trolley like a normal amazon order, it’s not optimised for tens of items, they mess up a lot of orders and the refund workflow is simply ridiculous.
If you only ever used Amazon fresh for grocery shopping then I can understand your issues.
I've heard some people talk about why grocery delivery "won't work" in the US. There's a huge last-mile problem. For the first few years, Blue Apron was northern east-coast, then west-coast only. It took awhile to get most states covered. Another argument I've heard is that people like to pick their food. They're worried they'll get stuck with blemished/bruised food.