Don't think of it as having been scammed, but moreso that you paid your $500 tuition to the school of life. You won't make that mistake again.
What honestly shocks me is the "aw shucks" attitude in the email from Teachable. I get that they're sort of stuck between a rock and a hard place, and they did issue as many refunds as they could, but to turn to students and say "we've paid out the remaining amount of money... so sorry about that!" is like rubbing salt into the wound.
If she moved to a custom payment gateway, they probably know what it is, and that gateway ought to know about the scam she's pulling. After all, they have an incentive to keep these bad actors from using their systems.
What honestly shocks me is the "aw shucks" attitude in the email from Teachable. I get that they're sort of stuck between a rock and a hard place, and they did issue as many refunds as they could, but to turn to students and say "we've paid out the remaining amount of money... so sorry about that!" is like rubbing salt into the wound.
If she moved to a custom payment gateway, they probably know what it is, and that gateway ought to know about the scam she's pulling. After all, they have an incentive to keep these bad actors from using their systems.