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It’s worse: the legal industry is efficiency-hostile because it relies heavily on reinventing the wheel on an hourly basis with the moat of a guild system to keep competition under control. And worse yet: most clients aren’t interested in anything less than the most expensive, white-glove service because they equate paying more to buying more peace of mind. In reality, most clients pay law firms gobs of money to read stuff that they can’t be bothered to read themselves. And law firms can’t even be held accountable for giving bad advice. It’s a pretty bleak landscape for problem-solvers.



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