To add on, we are actively working on balancing how we deliver new and deep solutions, CI in particular is an area where we want to provide better solutions for more complex problems (as well as address some of the challenges like hung builds or other issues people are running into.) You can read about our vision for CI here: https://about.gitlab.com/direction/verify/

I'd also be up for a chat sometime if you'd like to talk about some of the issues that are impacting you and what we might be able to do to help. twitter.com/j4lenn