I've been using MT gear for about 10 years now. I actually think the devices themselves are very solid once they're up and running. I've had some running for years without any issues (try that with most other SOHO router brands!), though reboots are much more frequent these days due to security updates. I do agree though that the software side of things can be a bit quirky and the recent security issues are a worrying glimpse into the quality of their code. In general I wish the platform was more open (you can't even get a shell without rooting the device), but it's something I can live with at this price point.
Unfortunately given their affordability and feature set, Mikrotik routers are often times administered by people who don't really have a solid grasp of networking. I've seen some downright awful advice posted on their user forums over the years, stuff that could easily cause connectivity issues under the right circumstances. Who knows how much of that gets copy/pasted into configs after a quick Google search.
Unfortunately given their affordability and feature set, Mikrotik routers are often times administered by people who don't really have a solid grasp of networking. I've seen some downright awful advice posted on their user forums over the years, stuff that could easily cause connectivity issues under the right circumstances. Who knows how much of that gets copy/pasted into configs after a quick Google search.