I agree in principle but I've first hand seen what happens when a company that has grown doesn't get the tools it needs.
A ticketing system, for example, is how you create a unified view of what matters and what should be worked on. Otherwise it becomes a game of politics and social cunning down to the IC level which is not how I want to spend 8 hours of my day.
A ticketing system, for example, is how you create a unified view of what matters and what should be worked on. Otherwise it becomes a game of politics and social cunning down to the IC level which is not how I want to spend 8 hours of my day.