I believe this is a cultural problem with Microsoft. Probably similar to other companies but it was very evident at Microsoft. People responsible to allocate resources (The management chain) rarely dogfood the product.
While the Engineers and PM would complain a lot about quality issues, management wants to prioritize more features. It was a running joke at Microsoft: No one gets promoted for improving existing things, if you want a quick promo, build a new thing.
So when you see a bazillion half baked things in Azure. That’s because someone got promoted for building each of those half baked things and moving on to the next big thing.
Going from 0-90% is the same amount of work as 90-99% and the same amount of work as 99.0% - 99.99%. Making things insanely great is hard and requires a lot of dedicated focus and a commitment to set a higher bar for yourself.
While the Engineers and PM would complain a lot about quality issues, management wants to prioritize more features. It was a running joke at Microsoft: No one gets promoted for improving existing things, if you want a quick promo, build a new thing.
So when you see a bazillion half baked things in Azure. That’s because someone got promoted for building each of those half baked things and moving on to the next big thing.
Going from 0-90% is the same amount of work as 90-99% and the same amount of work as 99.0% - 99.99%. Making things insanely great is hard and requires a lot of dedicated focus and a commitment to set a higher bar for yourself.