So much of tech support is hand-holding and telling the user everything is going... | Hacker News

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booleandilemma on July 23, 2018 | parent | context | favorite | on: Secret Life of an Autistic Stripper

So much of tech support is hand-holding and telling the user everything is going to be ok.

Cthulhu_ on July 23, 2018 [–]

Yup, and reassuring them that they didn't do anything wrong.

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