Indeed, I'd never heard of this, which is unfortunate as I've previously tried to find something - anything! - in the void between "not so complex as to be unusable" JIRA and "perfectly simple - too simple" Trello.
This is an aside from the conversation, but did Zoho acquire your Site 24x7 product or build it from the ground up?
I enjoy the product a lot but when our IT people first sent us the documentation and accounts I thought I had clicked on the wrong link since the design of Site 24x7's dashboard and the Zoho site seem so different
I use YouTrack, which retains a lot of the power of Jira, but I find nicer, especially multi project planning ( ie it makes it easier for planning when you have people spread across multiple projects )
I felt the same woes. My research found Pivotal Tracker and Clubhouse. I'd say the complexity continuum goes Trello -> PT -> CH -> Jira. We chose clubhouse and it has been working well.
Clubhouse is amazing. I could never stick to Trello and just didn’t want to use Asana after some time. Clubhouse for software dev even when it’s just me has been great. You also don’t need to use Clubhouse’s “advanced” features and wouldn’t even really feel a burden or like you’re missing out.
It’s only a reasonable onetime effort to configure Jira to your needs.
You can even pay a consultant for that. After that you can use it with your the sweet spot complexity.
Or is it just that you don’t like their UI?
