He elaborates a bit in the comments - it seems he's entitled to the money, but couldn't be bothered: "So I had to do an appeal, and go through a long process that I did not care much to go through. I had a mind in quitting after all."
Sounds very strange that he wouldn't care to do a bit of paperwork, which he from the sounds of it could probably well justify to do on company time, with the manager and director being supportive. Or get the agency to do it for him, and bill them for the trouble. Or whatever. Something smells a bit fishy about that part of the story.
The bit about the manager and director is in the main article. There's nothing about pay, but they're presented as entirely sympathetic and angry about the system on his behalf.
As for "fishy", I find it very strange that someone writes an article emphasising twice that they're out three weeks of pay, but then couldn't be bothered to do anything about it. There's breach of contract, this isn't a long and arduous appeals process, it's open and shut, and if it isn't you have a lawyer deal with it, and recoup expenses, too. And if the guy just doesn't care about it, then why does he mention it twice?
And for the purposes of this, and the other sub-thread that is incredulous about this, this is not an American thing: If you're a contractor in Europe, and you don't get paid, and you then don't do anything about that, then you don't get paid. There's no process that automatically fixes things when the aggrieved party doesn't ask for them to be fixed (and yes, even in Europe, there's a bit of annoying process and paperwork to deal with).
The article is written, I think, to criticize the reliance on machines—not this individual company. I don't think he wrote it out of a grudge.
Even if he's legally entitled to the money, bringing a lawyer into the mix is likely to sour his relationship with his client (he's a contractor), and—rightly or wrongly—could give him a bad reputation in the local community, making it harder to find work in the future.
I'll also note that small, claims court might be able to handle a case over just a few weeks pay. He wouldn't need a lawyer for that. The risk and costs of losing are more manageable. He could send some emails about the pay he lost asking nicely citing the work he did while there. Then firmly. Then, once at a better employer, he can take the case to small, claims court.
I'd actually rather people sue over this to establish some kind of case law where companies' legal teams tell their management to make a default policy of giving the missed pay on demand. There might already be case law on it.
I suspect this is the difference. If this company is incapable of not firing someone, I imagine their appeals process could be equally miserable. Sure, maybe the manager and director want to repay him, but actually releasing funds to pay someone who "wasn't employed" is going involve a lengthy battle with some HR/Accounting computer system that just wants its invariants not to vary. Depending on somebody's financial position, I can see them deciding to just walk away on even a large chunk of money to avoid the mess.
The good thing about places like that is (a) they don't actually care about the money, it's a rounding error. For some smaller firms paying someone for three weeks of not working (regardless of fault) could actually be a problem. (b) They also have a legal department who's invariant is "don't get sued for breach of contract because of a stupid mistake that a small cheque can make go away".
But, of course, the author is perfectly within his rights to just not pursue this, and I have no idea what processes he'd been told to expect for this -- it's just strange that he would emphasise something he doesn't care about in the post.
> a legal department who's invariant is "don't get sued for breach of contract
This is a good point. I was thinking that no matter how trivial the money, actually dragging a check out of the accounting system would be a serious hurdle. But the solution I missed would be to sic legal on it - their machine tends to beat out everyone else's.
“Made available? I eventually had to go down to the cellar to find them.”
“That’s the appeals department.”
“With a flashlight.”
“Ah, well, the lights had probably gone.”
“So had the stairs.”
“But look, you found the forms, didn’t you?”
“Yes, yes I did. They were made available in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying ‘Beware of the Leopard.'”
Sounds very strange that he wouldn't care to do a bit of paperwork, which he from the sounds of it could probably well justify to do on company time, with the manager and director being supportive. Or get the agency to do it for him, and bill them for the trouble. Or whatever. Something smells a bit fishy about that part of the story.