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Oh wait.

>They will make a retention offer but will not do things like hang up on you, REQUIRE YOU TO HAVE MOVED OUT OF YOUR AREA

You're stating this like it's a normal requirement for canceling subscriptions. I understand you're praising WSJ for not doing that but...

Do you accept treatment like this in the US? Are press subscriptions a lifetime commitment over there? Do I need to indenture my firstborn to any magazine that I subscribe to as well?



I live in the US and have never had any of the experiences you're mentioning. The conditions the person you replied to mentioned are not typical here.


Give me a break. The WSJ cancellation is absolute crap (I've done it twice before and it's a pain in the ass because I have to call during business hours) but the Guardian is way worse.

This is common practice outside the US too. Which newspapers have you tried to cancel?


It's pretty normal for utility subscriptions, since they can use the fact that you're moving to upsell you on their service elsewhere or a partner's.


No, I don’t accept treatment like that when possible — I listed things that Comcast has done to me on the phone. :)




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