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Oddly enough we went exactly the other direction. Atlassian user tiers are huge (almost geometric in size) with the result that you end up paying for a ton of unnecessary head count.

The CI obsoleting Bamboo and the collab tools obsoleting the dev features of Jira were icing on the cake. And a true up license model that doesn’t immediately bring all work to a screeching halt when you add one user too many to the app access group in your directory was just the cherry on top.

Normally I’m a huge fanboy of everything Atlassian but the Jira/Bamboo/Crucible/Bitbucket stack just feels very clunky and outdated with Gitlab as something to compare against.




> And a true up license model that doesn’t immediately bring all work to a screeching halt when you add one user too many to the app access group in your directory was just the cherry on top.

Unfeature to me. If you add a new user 1 day before your yearly renewal, the "true up feature" means you pay an entire year's worth of usage for that 1 day. Other apps like LastPass pro-rate, and you would just pay a few cents to add a user for 1 day.




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