So, can't read the article but I did read the ntsb report directly. Basically, it sounds like Uber was not ready, but reassured themselves with "but there's a human driver who can intervene". The fact is, humans are very bad at remaining vigilant for long periods of doing nothing, then needing to intervene at a moments notice. Computers are good at that (and Volvo's built-in safety systems might have worked if Uber had not disabled them), but humans are bad at it.
Volvo has it right: human driver, computer backup. Uber's idea of a human acting as a last-second backup to a computer gets the relative strengths and weaknesses of each exactly wrong.
Worse, they knew they needed two people and previously had two individuals, but then felt that was unnecessary and went to only one person per vehicle.
Volvo has it right: human driver, computer backup. Uber's idea of a human acting as a last-second backup to a computer gets the relative strengths and weaknesses of each exactly wrong.