Office managers cant tell the company is doing better just by looking? How about asking for a simple report if it's really that hard.

Or... they could just not change things and waste money unnecessarily because they feel they have to. If there's nothing else for them to do, then is there even a need for an office manager in the first place?

I've seen way too many 20 person startups that have more HR/office staff than actual product related people.