It doesn't work that way. I learned it the hard way.
I run a successful s/w company that was recently under targeted attacks by one of these hashtag campaigns. The gist was we wrote something about why we refused to hire women simply to improve the % of females in tech and why we want to hire the best people for the job irrespective of their gender. The goal of the post was to help people correctly contribute to gender ratio problems instead of blanket hiring, which is sexism by itself.
However, this backfired and a lot of feminist groups targeted us with hashtags and some even accusing us of things we never said/done (the blog post has been removed since). They created memes, fake citations of stuff me and my company staff didn't say and they revolted heavily.
At first I was really shocked as this was my first time experiencing something like this and I almost thought my company and brand name was doomed. However, I decided to take control and published a follow up post of things we said, we did, we didn't do and we decided to stand by our words. The hashtags multiplied, some even threatened us legal action. Many created fake accounts on our blogs and commented bad stuff about us everywhere. Some of them even sent emails directly to our customers!
But, I didn't give in. A week went by and things started looking better. The hashtags dropped, but the good thing was, from those hashtags, we got a LOT of new page-views and signups. We lost two customers who didn't want to be associated with our controversy, but we got 8 new ones after this campaign.
The biggest take away -
1) If you believe in something, don't give in to threats and disrespectful demands. It's almost like supporting extortion.
Those really shouldn’t have been the biggest takeaways.
Cure vs prevention.
If you write a blog on behalf of a business, perhaps ask someone to read it over - preferably someone who holds the views you seek to attack.
I run a successful s/w company that was recently under targeted attacks by one of these hashtag campaigns. The gist was we wrote something about why we refused to hire women simply to improve the % of females in tech and why we want to hire the best people for the job irrespective of their gender. The goal of the post was to help people correctly contribute to gender ratio problems instead of blanket hiring, which is sexism by itself.
However, this backfired and a lot of feminist groups targeted us with hashtags and some even accusing us of things we never said/done (the blog post has been removed since). They created memes, fake citations of stuff me and my company staff didn't say and they revolted heavily.
At first I was really shocked as this was my first time experiencing something like this and I almost thought my company and brand name was doomed. However, I decided to take control and published a follow up post of things we said, we did, we didn't do and we decided to stand by our words. The hashtags multiplied, some even threatened us legal action. Many created fake accounts on our blogs and commented bad stuff about us everywhere. Some of them even sent emails directly to our customers!
But, I didn't give in. A week went by and things started looking better. The hashtags dropped, but the good thing was, from those hashtags, we got a LOT of new page-views and signups. We lost two customers who didn't want to be associated with our controversy, but we got 8 new ones after this campaign.
The biggest take away -
1) If you believe in something, don't give in to threats and disrespectful demands. It's almost like supporting extortion.
2) Any free marketing is good marketing.
I suppose this was no different for Facebook.