In college, I had an account at Wells Fargo, and my parents would occasionally deposit money into it as a way of sending me money for free. One day, my mom tried to do this and got sucked into a 20 minute sales pitch to switch my parents' mortgage to WF. The teller finally took the cash, but it never actually appeared in my account. After a few hours, my mom went back to the bank, and they couldn't find any record of the transaction - but the teller remembered spending 20 minutes talking to my mom, so there were able to find the money, deposit it correctly, and solve the problem.

So, I mean, there are some good things to those pitches I guess. Wells Fargo is impressively awful.