I'm an extremely reluctant Facebook user (having recently moved countries, my whole family and all my friends are on it). I strongly dislike the company; I don't trust the CEO. My use of the platform is in moderation and occurs within a Firefox container.
> Zuckerberg (opening testimony): I failed. I'm sorry.
All of that being said, that's some serious growth in maturity, and I'd like to see more of it across the tech industry.
A good friend of mine once told me to "stop apologizing and fix it" when I was in middle school. Reflecting on that made me realize how empty apologies can be and spurred some self improvement.
It's not as if Zuckerberg could've shown up today with a patch file and gone through how he hacked the problems out of the platform last night with some red bull. But the apologies need to be seen as empty and we've all got to make sure things actually change.
I agree completely - this is why my opinion of Facebook hasn't yet changed. However, you have to admit fault before you can resolve it. The alternative would have been "we are giving users a sense of pride and accomplishment with their likes."
My issue is that Zuckerberg has been apologizing about privacy lapses at his firm since the inception of the firm. His company's business is built on sharing the data of the users.
I am a reluctant user of FB. I have stopped posting new content to my feed and do not plan to do so in the future.
> Zuckerberg (opening testimony): I failed. I'm sorry.
All of that being said, that's some serious growth in maturity, and I'd like to see more of it across the tech industry.