My users are my colleagues and friends, people I meet in the canteen and the pub.
I don't just find out about the problems they call support for, I also get to hear their minor niggles and workarounds.
My users are my colleagues and friends, people I meet in the canteen and the pub.
I don't just find out about the problems they call support for, I also get to hear their minor niggles and workarounds.