Yes, but you have to remember that at that time, we were all using feature phones. Smartphones hadn't really taken off yet, and they _did_ seem significantly more complicated, since they do so much more. I had a RAZR, and it could _technically_ play MP3s, but I certainly didn't want it to. I think that this complaint was totally reasonable, given the time period and the fact that it hadn't come out yet.
And by reasonable, I mean "still wrong, but understandable at the time."
His complaint is without any substance. That's what I'm getting at: "The iPhone is too complicated! Here's a bunch of things not related to the iPhone that are simple. The iPhone is complicated."
And by reasonable, I mean "still wrong, but understandable at the time."