No it is not. It's saying if you're looking at something as if your private point of view is objective reality and dismissing the very existence of other points then the problem may not be where you looking for it.
"How do you know?", "What are you going to do?" "Everyone is different so we can't know anything for sure!" are very much defeatist, knee-jerk responses to someone doing something extremely important:
Presenting what the problem is.
The first step to solving a problem is understanding it. It's not solving it. Trying to solve a problem immediately is like trying to write code before you fully understand the requirements.
If you lack the mental fortitude to simply look at a problem without having an immediate solution to it, you're not going to be able to solve major, ugly, nasty, uncomfortable problems like this.
But, inevitably, these problems will show up and knock on your door. Running away from them is not a good plan.
