Well now I'm worried. I also bought a tiny amount of ETH and BTC which is still in my account but I'm really worried about getting the funds out, even if it's just a refund of my original USD.
I didn't come here to spread doubt, just to +1 with my experience. I have had other transactions with them go okay, but when this one went wrong I realized how absolutely abysmal their support is.
They stole my money and I'm being downvoted for it, ha!
why did you give them so much money that you are "really worried" dont be irresponsible, its a new venture , dont put in your life savings ... just a couple of dollars , try it out if it doesnt work then at least its not something to be "really worried" about
I gave them money , they gave me coin , everything worked ... maybe you made them angry and tried to do something illegal on their site so they shut your user down.
I hear they prioritize "good" users in their system.
There is a section where there is the type of account you add, if you add a bank account you get special treatment
"maybe you made them angry and tried to do something illegal on their site so they shut your user down."
Ahh, crypto-punk-decentralized-liberatrians never seize to amaze with the level of double-think they can achieve.
How someone can hold both "the government is evil and might take your money" and "maybe you made this website angry so they didn't give you your money" at the same time is truly impressice.
> just a couple of dollars , try it out if it doesnt work then at least its not something to be "really worried" about
Could you imagine living in a world where you had to start every business relationship by only making extremely small "beta test" transactions, be it a trip to Target to opening an account at your local credit union. Like, on your first trip to Costco, you only bought a box of gum because you couldn't ever be sure they wouldn't somehow completely fuck you over and if they did fuck you over the societal response would always be "LOL too bad, so sad.... shouldn't have trusted them!!!"
I dunno about anybody else, but that really isn't the world I would want to live in.
There is value, substantial value, to trust others and when that trust fails, having a solid legal system to back you up. If you cannot trust anybody but yourself, every transaction you make becomes significantly more expensive.