and then make an informed decision as to if I want to break it or not.
While I'm not a customer of yours (due to bad timing, mostly) I'm going to be mean and note that I've seen a lot of people singing your praises and who really love your services.
The almost immediate crash in the level of service received is something my ex-customers were rather vocal about in the support forums for a few months thereafter. On the plus side, your business doesn't seem to be particularly service driven and customers are very used to acquisitions in the hosting sector (I'm friends with the founders of a big host that sold for 8 figures recently and their customers didn't bat an eyelid).
yeah, I doubt that an acquisition would lower the total level of service, if done properly, and it would almost certainly vastly improve the response time. I'm really weak on response time right now. It's a problem. It would probably decrease the average skill of the person answering the support mail, but that's probably a fair trade.
My guess would be that the major downside for the customers is that while I remain committed to being the lowest price player in the field, I doubt anyone wanting to buy me would feel the same. The gentle side of that is that in this industry, you raise prices by not lowering them, so if that was a huge problem for customers, they have plenty of time to move. on the upside, the 'out of space' sign would go away.
While I'm not a customer of yours (due to bad timing, mostly) I'm going to be mean and note that I've seen a lot of people singing your praises and who really love your services.
The almost immediate crash in the level of service received is something my ex-customers were rather vocal about in the support forums for a few months thereafter. On the plus side, your business doesn't seem to be particularly service driven and customers are very used to acquisitions in the hosting sector (I'm friends with the founders of a big host that sold for 8 figures recently and their customers didn't bat an eyelid).