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Tad (tadviewer.com)
1 point by tosh on Aug 31, 2017 | hide | past | favorite | 1 comment



I was interested in trying out the Windows version, but my user experience was miserable.

The installer launched Tad immediately after installation without asking. The first thing Tad did was pop up an Open File dialog that stole focus from the task I was working on.

When I tried opening a file, I got a useless error message: "Cannot read property 'length' of null." I intuited that this was because of a problem with the file, but without any guidance or suggestion, how am I to know?

So I looked for another file, maybe a smaller one with records that were formatted consistently. That's when I discovered that Tad had automatically registered itself to open CSV files without asking my preference.

I can pardon an unhelpful error message from a free program, but launching automatically and registering as a file handler without the user's consent are not things that happen by accident. You should put more thought into the first-time user's experience and respect that your application is a guest on their computer.




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