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What bothers me most about this article is how all of us, when we feel threatened, tend to close off our empathy for the other side which prevents us from seeing clearly that they too feel threatened. We both come across as selfish and uncaring to the other and are completely oblivious to the fact that we are doing exactly the same thing ourselves.

Marshall Rosenberg used to say that “all objectionable behavior is a tragic expression of an unmet need”. That’s worth thinking about because it points the way towards an actual solution to the problem.

The simple “nonviolent communication” method that he developed was designed to help people to break down the barriers of hostility and connect in a fashion that enables both parties to achieve a mutually satisfying resolution and a closer and more fulfilling relationship. I have found it to work very well in my personal relationships.

As a general rule, when the other person feels that you genuinely care about their needs and are truly committed to helping them to meet them, they are very likely to return the favor. At that point the hostility fades and the seeking of zero sum solutions on both sides gives way to both sides working together to brainstorm a positive sum solution that fully meets everyone's needs. This is really quite a beautiful process and I wish more people used it because I truly believe it could make the world a far better place for all of us.




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